French Customer Service Jobs in Cape Town

Customer Support Cape Town

 Compugroup Medical Sa

Cape Town Region

our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts Working on escalations within Service Level Agreements Attend partners Initial point of contact on product queries Service excellence Matric certificate and/or IT related and written, are imperative to succeed in this service focused position.

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Customer Success Consultant

Somerset West

Applications are open for a Customer Success Consultant at our client based in Somerset West.

Skills:

• Customer Success Consultants must know the company’s products utilise their software on the customer's business needs.
• The Customer Success Consultant is not educating their customers on the flexibility and capabilities of their software so customers are encouraged encouraged to continue using the services.
• Proven ability to handle a significant volume of data.
• Strong

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Customer Success Manager Cape Town

 Parvana

Cape Town Region

provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services

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Service Coordinator Claremont

 Believe Resourcing Pty Ltd

Claremont

technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.

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Developer - Integration Services

 Exl

Cape Town Region

various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into

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Workplace Services (sysmon)

 Exl

Cape Town Region

MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining

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Senior Service Desk Agent

 Exl

Cape Town Region

Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining

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Service Desk Agent

 Exl

Cape Town Region

configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: RESPONSIBILITIES User Support: Provide exceptional customer service by promptly addressing and resolving IT-related IT-related inquiries, incidents, and service requests via various channels (phone, email, chat, etc.). Guide records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create

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Field Service Engineer Bellville

 Qe Services

South Africa

(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies

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