enhancing our ServiceNow platform to meet business needs. This role requires a deep understanding of ServiceNow ServiceNow capabilities, coupled with experience in the telecommunications industry. You will collaborate drive efficiency and effectiveness. EXPERIENCE LEVEL: Years of experience: > 7 RESPONSIBILITIES: Analyse customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous analysis) Develop training material (user guides, instructional videos) SKILL SET: Experience in ServiceNow
Candidate Requirements 7 years experience as a Business Analyst Experience in Remedy platform. Strong business customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed Continuous (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
troubleshooting and resolving technical problems and providing training to users to maximize the productivity value requirements as well as business objectives. Ability to provide effective, strategic advice on the use of technology skills needed to oversee IT initiatives and collaborations with various staff. Design skills needed to help supporting new technology implementation. Ability to train users in both new and existing IT systems. Willingness also an asset. At least 5 years' experience in a similar role Experience as an IT Professional in a corporate
somebody who has an affinity for new tools, some experience in Portfolio Management tools, Jira administrator their effective utilization across projects, and providing technical support to project teams.
You such as PPO, Jira, Power BI to meet the specific needs and requirements of project teams and portfolios workflows, screens, fields, and permissions to meet the needs of various teams and projects.
their effective utilization across projects, and providing technical support to project teams. You should such as PPO, Jira, Power BI to meet the specific needs and requirements of project teams and portfolios workflows, screens, fields, and permissions to meet the needs of various teams and projects. Collaborate with translate business needs into actionable project and portfolio support items. Conduct training sessions and tools, promoting best practices and efficiency. Provide technical support to project teams on the use of
their effective utilization across projects, and providing technical support to project teams.
their effective utilization across projects, and providing technical support to project teams. You should such as PPO, Jira, Power BI to meet the specific needs and requirements of project teams and portfolios workflows, screens, fields, and permissions to meet the needs of various teams and projects. Collaborate with translate business needs into actionable project and portfolio support items. Conduct training sessions and tools, promoting best practices and efficiency. Provide technical support to project teams on the use of
their effective utilization across projects, and providing technical support to project teams. You should such as PPO, Jira, Power BI to meet the specific needs and requirements of project teams and portfolios workflows, screens, fields, and permissions to meet the needs of various teams and projects. Collaborate with translate business needs into actionable project and portfolio support items. Conduct training sessions and tools, promoting best practices and efficiency. Provide technical support to project teams on the use of
execution. Assign tasks to installation teams and provide clear instructions and guidance. Conduct site visits all times. Communicate regularly with clients to provide updates and address any concerns. Maintain accurate as verification of DIDs, updating backlog etc. Train and mentor installation team members to enhance enhance their skills and productivity. Previous experience in a similar role within the signage industry. Strong driver's license and willingness to travel to sites as needed.
discussions to understand clients' technical needs and challenges
Present technical solutions
demand and adjust strategies accordingly
Provide insights for product development and enhancement
sales skills through training and self-study
Skills & Experience:
A
/>A minimum of five years of experience in a technical sales role
Proficiency in Microsoft Office