Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is line product support both during and after standard working hours according to the published Standby Roster (application support). Good understanding of call centre environments and equipment. Good understanding
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
workflows This is a contract position, paid on an hourly rate
This role is a full time, in-office role. Flexi hours will be considered to accommodate daily commute COMPENSATION The STE is a salaried position working 40 hours. Salary and bonus will be commensurate with experience
This role is a full time, in-office role. Flexi hours will be considered to accommodate daily commute COMPENSATION The STE is a salaried position working 40 hours. Salary and bonus will be commensurate with experience
REF NO: SS 31/24 NB: Expected to work irregular hours to meet branch requirements in different geographic
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level