users.IT Support Manager Job Duties: Coordinates training and orientation for new technology users and helps efficient Internet access, and continually assesses needs and requirements, Organises support, troubleshooting education, training, and call centre specialists. ● Advises human resources on staffing needs and participates participates in the hiring and training process ● Manages departmental budget and tracks spending on equipment
Administration, or a related field preferred.
Healthcare, Human Capital & Occupational Hygiene, Training, Cybersecurity, Unified Communication and more Qualification will be an added advantage Minimum 2 years experience in a managerial role CompTIA A CompTIA Network Library) Responsibilities: Field Service Experience : Prior experience working in End User Computing, preferably technician, engineer, team lead. This hands-on experience provides a deep understanding of the technical aspects aspects of the role. Management Experience : Experience in managing teams, projects, and resources is crucial
Introduction The Data Analyst will provide sound information (from internal data sources) to ensure that Extract, organize, clean, and structure data to provide reliable and timely information. Collating and dashboards for delivery to executives. Information Needs Analysis & Reporting: Prepare written reports correct measurements and analysis techniques. Provide information at a sufficiently summarized level affected areas of IT. Profile At least 2 years experience in the Data management/ Analysis and reporting
Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous An understanding of 3rd party capture Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security Dealing with customers in a professional manner Provide feedback to internal and external stakeholders
Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous An understanding of 3rd party capture Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security Dealing with customers in a professional manner Provide feedback to internal and external stakeholders
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- On-site training with technicians.
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system application solutions fit business process needs;