job requires the assembly and installation of desktops, keeping all systems up to date with patches and configuration, performance and security management of Desktops systems Install, configure, and support end-user advantageous Minimum 3 years' experience with IT desktop support and Server support knowledge The successful
ideal candidate will have a strong background in desktop support, device management, and user experience manage a team of IT professionals responsible for desktop support, device management, and end-user services environment, including desktops, laptops, mobile devices, and virtual desktop infrastructure (VDI). •Define enforce standard operating procedures (SOPs) for desktop support, incident management, and service delivery experience in IT with a focus on end-user computing, desktop support, or device management. •Proven experience
troubleshooting on desktop computers, printers, and other related peripherals. The Desktop Support Technician Troubleshooting skills Networking, Server, CCTV, DVR, VOIP Desktop Computers and Printer Support skills Experience
crucial for desktop support roles.
Technical s
fundamentals: TCP/IP, DHCP, DNS.
applications and specialized software on Servers and Desktops. Installation and configuration of standard applications software from time-to-time on both Servers and Desktops. Monitoring of Server Hardware & Software
business. Responsibilities Daily IT technical desktop level support to the agents in the call centre Ensures Antivirus is installed on to all company desktops and laptops Disables expired accounts by following
Have proven IT background and experience with desktop applications & hardware Be able to work alone
include: Service Management Monitoring and managing desktop support, IT services desk, and VIP support functions Supervising desktop management teams to facilitate continual improvements in the desktop environment
include: Service Management Monitoring and managing desktop support, IT services desk, and VIP support functions Supervising desktop management teams to facilitate continual improvements in the desktop environment
create & manage user access app) End User desktop support (Computers, hardware, software (Operating