PURPOSE OF THE JOB: Service Desk Engineers provide IT end-user support on various components of an IT
leading and managing a team of technical support engineers, and ensuring the highest level of customer support Manage and lead a team of technical support engineers Ensure the team provides timely and effective provide resolutions Stay up-to-date with the latest industry trends and technologies Prepare and present reports Bachelor's degree in Computer Science, B.Tech Engineering, or a related field Proven experience in a technical audiences including colleagues, customers, and industry experts Customer-focused mindset with strong problem-solving
implementation phase Ensuring compliance with industry standards and regulations during the setup and foster continuous improvement Bachelors in Industrial Engineering / Bachelor of Science in Information Technology Transportation, Logistics, and/or Supply Chain Industries 5 years of customer-facing experience in one
cats. Gr 12 1-2 years working experience in any industry Completed Degree required Own Transport and valid
cats. Gr 12 1-2 years working experience in any industry Completed Degree required Own Transport and valid