applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
actual compliance. The individual will need to take time to truly understand the customer's environment and ensure that all projects are completed within the set time frame To pro-actively identify opportunities for completed on site on time and in a professional manner To provide support to call centre queries relating
actual compliance. The individual will need to take time to truly understand the customer's environment and ensure that all projects are completed within the set time frame To pro-actively identify opportunities for completed on site on time and in a professional manner To provide support to call centre queries relating
Management Team, Merchants Department, Impacted Call Centre Agents.
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
The Business Analyst will form part of the continuous improvement team based at the clients site. The Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business competencies: Plan, manage and be responsible for own time management . Problem solving Teamwork Promoting
The Business Analyst will form part of the continuous improvement team based at the clients site. The Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business competencies: Plan, manage and be responsible for own time management . Problem solving Teamwork Promoting
The Business Analyst will form part of the continuous improvement team based at the client's site. The Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business competencies Plan, manage and be responsible for own time management . Problem solving Teamwork Promoting