Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst support on systems and services to clients across various markets and services, including specialized
What you’ll do:
Our client is a leading global technology company providing software solutions for financial services efficiently manage their businesses and deliver exceptional service to their clients. Our client has a comprehensive various aspects of financial services, including trading, wealth management, mortgage origination, and and improve client engagement in the rapidly evolving financial landscape. Join our client's dynamic team team as a Client Relationship Manager in the Commercial (Enterprise) sector. You would be responsible
Our client is a leading global technology company providing software solutions for financial services efficiently manage their businesses and deliver exceptional service to their clients. Our client has a comprehensive various aspects of financial services, including trading, wealth management, mortgage origination, and and improve client engagement in the rapidly evolving financial landscape. Join our client's dynamic team team as a Client Relationship Manager in the Commercial (Enterprise) sector. You would be responsible
Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing the Company's development to installation and acts as liaison between clients, vendors and consultants. Must have worked with to date with the latest technologies Project Management Develop requirements, outline budgets and schedules and timetables with user departments. People Management Provide guidance and support to IT team members Coaching, counselling, and disciplining employees. Managing business processes Evaluate user needs and system
My client in the mining sector is looking for a Change & Services Introduction Management
6 users of Operational Technology solutions and services within Global IM for the various sites and regions governance
Familiarity with IT monitoring and management tools such as Nagios, SolarWinds or similar platforms infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy ticketing systems like ServiceNow for incident management is also valuable
A bachelor's degree
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed business stability Manage 3rd Party escalation 2-3 years' direct experience in managing IT systems from channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite
You will manage the technical department, training academy and ensure the correct level of product knowledge Technical Department Manage Technical Department Ensure high level of support to clients: Repairs Site support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA standards business management and administration Experience required: Management of Technical Services Management of
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including the
Our client a leader in the Office Automation industry is currently looking for a Service Operations Manager Manager (Document Solutions) to be based in Midrand, Gauteng. The CSSD Service Operations Manager is is accountable for the management and delivery of the Hardware Service portfolio to all customers and Channel performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management (IM) develops and
/>An IM Change Control Specialist oversees and manages the implementation process of IM changes within
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Description: