Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite
/>Assess the potential impact of changes on IT services and infrastructure.
Develop, document, and
implementation of changes.
Develop comprehensive service introduction plans detailing activities, timelines
responsibilities.
Ensure alignment of new services with business objectives and IT strategy.
Collaborate
/>Collaborate with project teams to understand service requirements and ensure readiness for deployment
across IT and business units to facilitate smooth service introduction.
Communicate plans, progress
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
configuration/s
the IT Service Delivery management team whose mission is to provide uninterrupted client services and IT other IT service management processes, functions, and overall IT service delivery. Service Management processes and support the operation of end-to-end IT services delivery and management processes. Build documentation timely basis. Design and implement a continual service improvement process for Problem Management. Configuration and templates. Define and control components of services and infrastructure and maintain accurate configuration
assist security, server management, desktop, private/public cloud and application development teams with identifying oversight of the various compute environments (private/public cloud, IaaS, PaaS and SaaS), reviewing configuration
assist security, server management, desktop, private/public cloud and application development teams with identifying oversight of the various compute environments (private/public cloud, IaaS, PaaS and SaaS), reviewing configuration