configuring hardware and software. Speaking to staff to quickly get to the root of their problem. Providing feedback. Talking staff through a series of actions to resolve a problem. Following up with staff to ensure the
requirements Offer technical support to company staff and troubleshoot pc problems Install and configure hardware for employees, training new & existing staff Work with partner sites to ensure IT systems are set up for the staff Ensure all internet suppliers are paid Create, and add a new staff profile Manage
Specialists, Technical Specialists, and administrative staff. Lead, manage and grow the Client Services business Specialists, Technical Specialists, and administrative staff. This individual is accountable for all aspects
resolution keeping internal staff updated Providing advice and guidance to staff on the use of IT systems
schedule/database Determine the IT training needs of users/staff Grade 12 -5 years on site experience -2 years experience
Management Skills: Ability to lead and motivate staff, fostering a positive and productive work environment front and back-office operations
in their daily duties Coaching and mentoring of staff Oversight of the third-party claims process Authorisation meetings Report creation Daily administration Holding staff accountable to policies, procedures, and SOPs Identifying
in their daily duties Coaching and mentoring of staff Oversight of the third-party claims process Authorisation meetings Report creation Daily administration Holding staff accountable to policies, procedures, and SOPs Identifying
connectivity to sites / devices Train and mentor new staff Manage department, schedule site visits Reporting
monitor and report on security systems. Manage junior staff. Education and Certification IT related degree /