Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
are Accessible to Internal and External Company Customers
- Attend IT incidents and requests.
-
meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be diving building and maintaining robust relationships with customers and service partners. Your problem-solving skills decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.
IT company in Bedfordview requires a junior Consultant to join their team. IT Diploma/Degree with skills systems an advantage. Professional communication to consult with clients to determine scope of project and
hospitality sector, seeks to employ a Software Consultant candidate to join this progressive and expanding related, coupled with 3-5 years experience as a consultant for a software or POS developer.
documentation for the implemented solutions and customizations, which may include system configurations, user required Udemy certification for a Technical Consultant. Work experience must include 5 years in infrastructure Experience SQL Reporting Services Experience Customized report development General Support and Troubleshooting
Management Consultant to join our client's team. As an SAP Project Portfolio Management Consultant, you will
is seeking an experienced Senior Sage Intacct Consultant to join our dynamic team. This full-time hybrid training, and go-live support. Deliver exceptional customer service, promptly addressing client queries and system implementation. Qualify as a Sage Intacct Consultant and maintain accreditation. 3 years of experience experience as an ERP or Financial Systems Consultant, with Sage Intacct implementation experience and certification
be able to come up with innovative solutions to customer problems while maintaining adherence to Microsoft role must be able to gather requirements from customers and translate these into system designs and implementation