Introduction Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Description We are looking for an energetic and friendly Service Desk Coordinator / Reception. The person needs Will be tracking all technicians' jobs along with services and repairs along with warranty tracking. Knowledge
Improvement working with any OEM or with a leading Service Provider j) Preferred to have experience on latest
Purpose To Manage the overall Customer Managed Service development, delivery, and support requirements required capability to deliver customer managed Services to achieve the short, medium- and long-term Revenue Develop and lead ecosystem for best in class managed services leveraging company and 3rd party resources and Commercial Business Units, appropriate managed service capability including presales, solution design customer facing managed service including management of internal and external service providers. Develop and
Introduction Introduction Our client in the IT industry is looking to hire a seasoned Hyperconverged Infrastructure Specialist to join their organization. The successful incumbent will be responsible for supporting, configuring, and maintaining all VxRail and other Hyperconverged infrastructure (HCI
adherence to organizational process ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies, procedures and standards standards ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing team. Monitor system efficiency against published service level agreements (SLA) through collection of performance
storage technologies, including HPE OneView and Service Packs for ProLiant, HPE Synergy and Exagrid. Additional OneView for system monitoring and management. Apply Service Packs for ProLiant (SPP) and ensure systems are similar role. Hands-on experience with HPE OneView, Service Packs for ProLiant and HPE Synergy. Practical knowledge
financial services, manufacturing, fast moving consumer goods and recruitment throughout Africa and the the Middle East. Their service offering includes project management, software implementation, product development
Description Main purpose of role Designing, costing and implementing small Warehouse solutions. Maintenance and enhancements to existing WH operations. Initiating and implementing continuous improvement projects of multiple operations. Driving change management and training to stabilize project and
Description To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of the organization on large; high risk and complex projects. To recommend solutions that enable the organiz