culture of transformation by participating in Nedbank culture building initiatives, businessstrategy professional growth. Understand and embrace the Nedbank vision and values, leading by example. Identify alignment with emerging technologies, and impact on Nedbank technologies. Participation in design forums, project (RFP). Design optimal technical solution in the Nedbank technologies. Contribute expertise into a designdocument related to specifi c technology and its impact on Nedbank technology. Participate in proof of technology
warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation
a professional manner To provide support to call centre queries relating to the relevant software Ad
a professional manner To provide support to call centre queries relating to the relevant software Ad
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys