infrastructure
MS Server support
Office 365 Support
Desktop Support
QUALIFICATION
Hardware Maintenance, Server Maintenance, Office Maintenance/Support and Auxiliary Technical Support Services New betting platform implementations (retail) Office Support: Assisting staff with IT queries related to
User Support Microsoft Windows & Office Application Support and Installation Windows Server Management Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of issues
ensuring quality response
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo
hours with a mix of remote and in-office work.
Windows OS 1st and 2nd line support Microsoft Office support Understanding of Microsoft Exchange/Server
support on Microsoft Office Applications
SYSTEMS SUPPORT
working hours with a mix of remote and in-office work. Supportive and collaborative team environment. Access
Roles and Responsibilities1 year of experience installing, configuring, and supporting customers home automation systems
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
Proficiency configuring, install