This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join are filled with the right candidate. Project management / project implementatio Minimum requirements Grade
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join are filled with the right candidate. Project management / project implementatio Minimum requirements Grade
day-to-day planning, execution and delivery of client projects whilst managing scope, quality, schedules and compliance protocols are upheld in line with the PID (Project Initiation Documents) to ensure positive impact responsible for managing clients' expectations of projects, communicates effectively with clients, and applies techniques and above all, anticipates and communicates project risks and find mitigations for them. KEY RESPONSIBILITIES Client Solution Understands client problems at a project/ workstream level and can give suggestions and
We currently seek a skilled IT Project Manager with exceptional problem solving and analytic skills to of IT related projects, including the scope, implementation and delivery of these projects to achieve business Information Technology, Project Management, or a related field. Certification in Project Management ( PMP) proficient in the use of project management software such as JIRA, MS Project, Asana, Trello and other development life cycles (SDLC). Minimum 5 years IT project management experience , preferably in software
Our client based in Westville is searching for a Project Manager who can hit the ground running. This is pushing out 20-30 projects a week At any given time there could be up to 300 projects on the go. If you Regulators Averaging on 80 live projects at any point with a project lifecycle of 3 months Daily testing releases are scheduled and managed through the project management support software – Zoho Compliance and Confluence You will be required to manage the projects from start to finish, coordinate teams, resource
Umhlanga Ridge seeks the skills of an experienced Project Manager with exceptional problem solving and analytic scoping, planning, processing, and execution of a project from inception to fruition. Prior experience in qualification required Minimum 5 years' experience in project management Financial Acumen: Experience in budgeting preferred Experience in the use of project management software - MS Project, JIRA, Confluence or other reporting qualification required Minimum 5 years' experience in project management Financial Acumen: Experience in budgeting
network of top-tier project professionals. With a pipeline of exciting projects across South Africa and Description The Senior Project Manager will be responsible to lead complex projects from initiation to completion cross-functional teams, and vendors to ensure projects are delivered on time, within scope, and within track record of successfully managing large-scale projects with multiple interdependencies and complex change Responsibilities: Develop and maintain detailed project plans, schedules, resource allocations , change
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
application architecture knowledge is needed Create project and application architecture deliverables that technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization visualization and reporting techniques Project Management skills and experience Advanced SQL & database strategies in line with company goals and performance Project management and performance measurement Provide