application landscape in areas such as Supply Chain, Customer Service, Finance, Warehouse Logistics, HR Payroll intent and direction of functional areas such as Customer & Sales, Warehousing, Transport, Supply Chain technology investments and be a trusted business advisor Problem-solving skills and adaptability to changing
application landscape in areas such as Supply Chain, Customer Service, Finance, Warehouse Logistics, HR Payroll intent and direction of functional areas such as Customer & Sales, Warehousing, Transport, Supply Chain technology investments and be a trusted business advisor Problem-solving skills and adaptability to changing
to delivering top-notch products to our valued customers. We operate as a licensed supplier in regulated you'll empower operations to effectively address customer issues while also being on call to handle escalated effective monitoring. Provide second-line support for customer-reported issues. Assume the role of incident coordinator considering cost implications. Collaborate with security advisors to maintain robust security measures for infrastructure
company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Sales streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective Microsoft Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
engage with customer administrators to implement, maintain, and support in the customer environment. This is a customer-facing role with daily engagements either in person or remotely. Software company implementation projects Consultation to ensure customer environment readiness Configuration and deployment deployment of the product environment requirements with customer technical specialists including: Storage teams Migration projects Product Support First contact with customers on support related issues Potential to move into
solution with the customer Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project maintenance Transfer product knowledge and skills to partners and customers Manage problems, analyze and locate onsite problems
installations, communicating with customers and updating the ERP with customer replies, website report checks
From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront escalations from end users and management. Administer customer service duties such as quality analysis on call software and hardware used. Point of contact for customer complaints or escalations. Building on KMDB and Application Support statistics. Customer Centricity Feedback to customer on status of all unresolved escalated of application support tickets. We prioritise customer satisfaction, addressing complaints and escalations
meets the needs of its clients and customers. They handle customer complaints, find solutions to their working on various computer systems CRM or good customer relationship skill set Required Job Competencies: objectives and meeting them within agreed deadlines Customer prospecting Computer Literacy Must be organised
meets the needs of its clients and customers. They handle customer complaints, find solutions to their working on various computer systems CRM or good customer relationship skill set Required Job Competencies: objectives and meeting them within agreed deadlines Customer prospecting Computer Literacy Must be organised