qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: CAREER
pre- and post-sales support. Provides technical training. DUTIES & RESPONSIBILITIES Assumes responsibility Focuses on reseller development through enablement, training and reseller certifications. Support the efficient propositions through presales engagement and partner training. Provide presentation and demonstrations for end working relations with customers Provides customer training as necessary. Makes reseller and end user visits Members and Management. Provides in-house employee training as required. Completes reports and documents as
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all status of the development plan back to the vendor Training and up-skilling of partners Development partner presales resources of partner Training on vendor sales tools Training on vendor processes and systems level of partners Involving partners in vendor training and events Ensure operational excellence of vendor
role involves providing technical support and training to staff (both in person and remotely), as well with security protocols. Provide user support and training as required. Manage and update the IT asset register licensed and updated. Provide user support and training. Networking: Manage networks across the organization
security protocols.
documentation Enable end user knowledge transfer and training Work closely with other functional consultants Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
software installation, and providing support and training to end-users. Key Performance Areas: Data and configure, and maintain user accounts, assisting in training employees on IT systems and tools. Achieve good good end-user feedback and conduct effective training sessions. Backup Disaster Recovery and Security Management:
outcomes. To become a trusted technical advisor and training resource as well as a technical resource for all the development plan back to the vendor
Training and up-skilling of partners
Development resources of partner
Training on vendor sales tools
Training on vendor processes and systems
of partners
Involving partners in vendor training and events
Ensure operational excellence
to coach and give training to fellow colleagues and users when required User training Compiling of user
configure, and maintain user accounts, assisting in training employees on IT systems and tools.