(IM)
- Change Management (CM)
- Problem Management (PM)
- IT Operations Process Controls
with ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional
with ITL processes (Incident, Change and Problem management)
Adhere to the PIC processes (Problem, Incident & Change Management Perform daily operations tasks OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning Start Up Management
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
with ITIL processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change
processes, including incident, change, and problem management Experience with project management and/or infrastructure data (e.g., for capacity, lifecycle, or problem management) Engage regularly with stakeholders: comprehend
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
incident management, change management and problem management ADVANTAGEOUS TECHNICAL SKILLS ITIL certification