Diploma/Degree IT Systems ((NQF 5) Certificate EXPERIENCE: 2-3 years' experience in IT software and hardware support infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive alternative pathways until you resolve an issue Customize desktop applications to meet Client standards
Certificate Cobit with a minimum of 10 years' experience in a similar environment
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as of license services incl. all server and triades, both Linux and Windows License service upgrades Client fixing it-security issues Software migration and agent distribution Attendance in rolling on-call duty e QUALIFICATIONS/EXPERIENCE Degree in Information Systems or equivalent experience ITIL certification
PURPOSE: To support and maintain all Connected Customer shared infrastructure (Unified Communications) equivalent NQF level 6 EXPERIENCE: • 3 years network support and design experience • Experience in maintaining Fortigate desirable • PortaOne experience will be an advantage • PABX experience desirable RESPONSIBILITIES: various VOIP networks and services for customers • To achieve high standard of customer satisfaction through timely, and well managed projects • To respond to customers queries and complaints • To perform second and
experienced Customer Support Specialist who is eager to ensure an exceptional and seamless experience for our between operations and the MTS (Managed Trading Services). You will play a pivotal role in assisting marketing identifying key events and markets for delivery to our customers, as well as aiding Support with sports and casino real-time sports events/results. Conduct customer analysis. Monitor customer bet limits using stake factoring trends to gain insight that assists in predicting customer betting patterns. Monitor competitor activity
right interface and structure which will suit the customer journey best. The aim is to make the online ecommerce etc.) • Customer service - daily communication with customers to answer and resolve customer queries • Customer Relationship Management - build retention and acquisition strategies to build customer database database and segment customer communication. • Work closely with web development and technical teams to improvements. • Customer User Journey Development and assessment - be able to monitor and build customer journeys
Polokwane in Limpopo is currently seeking the services of a IT Technician to join their team • User support: Server support • Use helpdesk system • Ensure customer satisfaction • Standby & after-hours support A & N (Preferred) Tier 1 & 2 support Experience
requires a Print Service Supervisor - Mid Management. The Office Automation Print Service Mid Management oversees the day-to-day operations of the print services department within the office automation framework efficient and high-quality print and document services, ensuring optimal utilization of print resources Supervise, lead, and motivate a team of print service professionals. Provide guidance, training, and improvement. Print Service Management: Oversee the planning, execution, and monitoring of print service operations
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve process templates. Updating & maintaining TLM service offerings in ServiceNow. IT Process Maintenanc Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and
Our client requires the services of an Oracle EBS SCM (Functional Solutions Architect), full-time during solutions for customers. Able to take a lead role for a product/component in customer support. Must have end-to-end implementation experience of systems architectures. Translate business and customer requirements into degree. 15 years of related application support experience. Expert in Purchasing, Order Management, Pricing Pricing, Advanced Supply Chain Planning . Excellent customer focus and communication with strong organisational