digitisation for our users. Alignment and support for the product owner in achieving targets / goals Alignment / years of experience ESSENTIAL SKILLS Database management SQL Reporting expertise Programming skills System
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support releases etc.) Incident-, problem- and change management Handling and fixing it-security issues Software 24h/7 Investigating new platforms for license management NB: By applying for this role, you consent in an operations environment ESSENTIAL SKILLS Deep ITSM knowledge Experience in IT-Operations Understanding
Handling of incidents according to GROUP processes. Management/Coordination of Incidents across several internal external support organisations Config management & Service management Active participation in Agile ceremonies Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional in particular Incident , Problem Management, Configuration Management Any additional responsibilities Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding
COMMENCEMENT: As soon as possible. ROLE: Planning, managing and co-ordinating of tasks with relevant teams findings to your systems as required. Do capacity management on your system and act on it accordingly. Ensure technical decisions Plan / Manage workload and distribution Assist Management with technical decisions fellow colleagues and users when required Release Management STMS /Charm SAP Basis skills (installation, configuration
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets system handover and start-up tasks to ensure operational readiness of systems Ensure that all processes knowledge database resolveIT) Attend and moderate operation meetings. NB: By applying for this role, you consent years Linux experience Minimum of 6 years of IT operations experience Minimum of 6 years of ITIL work experience
industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge with various key stakeholders and teams to ensure product delivery. Engaging in meetings on workstream topics Testing and Quality Assurance to deliver the end product from a quality perspective and ensure bugs are retailer network. Solid understanding of project management principles and best practices. Support delivery Graduate degree, 3- 5 years working as a Project Manager Software Delivery Experience Automotive sales experience
possible ROLE: The primary tasks for the Technical Operations Specialist include the proactive monitoring and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance projects/ maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide mechanism between Technical (Basis) and Functional operations for SAP to function both optimally and efficiently resources allocated to the SAP databases are operating correctly and ensuring that they have a high level
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical and tracking of the technical debt. Analysis of product requirements and deliverables and ensuring that that the feature team understands the product increment. Planning of technical deliveries in Sprints with
an exhilarating and dynamic global sportsbook operator preparing to launch in South Africa. We're actively Risk & Product, you will serve as a vital link between operations and the MTS (Managed Trading Services) duties as requested by management. Risk Tasks Detect and prevent fraud across product verticals. Conduct accounts and disputes and report findings to management. Assist with FIC/AML compliance and conduct EDD perform any other ad hoc duties requested by management. Minimum 3 years of experience in a related position