infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
maintain and manage various VOIP networks and services for customers • To achieve high standard of customer technologies to enhance the service offering of the network managed services • To deploy and plan technology own and ensure successful ongoing delivery of services after project completion • To take accountability and troubleshoot large voice related product and service solutions in internal and external consulting roles