support and training users; Maintains user confidence and protects operations by keeping information confidential; reports by collecting; analysing; summarizing information and trends; Contributes to team effort by accomplishing operations; In-depth knowledge of IT Services and latest technology; ERP System experience: JD Edwards excellent analytical, problem solving and customer service skills; Ability and aptitude to continuously search
workshops. Develop specifications for business information services. Manage incidents, bug fixes, and change Build and maintain client relationships. Provide training on new functionality. Conduct post-implementation field such as Business, Finance, Economics, Information Technology, or a related discipline 1-2 years relevant
deadlines Using Pastel Evolution and CRM systems (training provided) Ensuring general administration is maintained required (BTech/National Diploma: Information Technology or BSC Information Systems) Excellent knowledge of
deadlines Using Pastel Evolution and CRM systems (training provided) Ensuring general administration is maintained required (BTech/National Diploma: Information Technology or BSC Information Systems) Excellent knowledge of
system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users Make decisions quickly, sometimes with limited information. Review work log, customer feedback periodically relevant field such as Computer Science, Information Technology, or a related discipline 1-2 years relevant
qualification i.e., Bachelor of Commerce, Information Services or any other related discipline A minimum FMCG, supply chain principles, practices, and technologies Strong document creation and process development
qualification i.e., Bachelor of Commerce, Information Services or any other related discipline A minimum FMCG, supply chain principles, practices, and technologies Strong document creation and process development