company products, by understanding the application requirements and reviewing product specifications. ● Field contact information, and nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. technical analysis, calculation and review of requirements at all times. ● Ensure that assistance is provided ● Participate in training programs as and when required. ● Adhere to Occupational Health and Safety Regulations
company products, by understanding the application requirements and reviewing product specifications. ● Field contact information, and nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. technical analysis, calculation and review of requirements at all times. ● Ensure that assistance is provided ● Participate in training programs as and when required. ● Adhere to Occupational Health and Safety Regulations
Collaborate with clients and end-users to gather requirements and provide technical support and troubleshooting continuously improve our products and services Requirements: Bachelor's degree in Computer Science, Software