with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 12
The contact centre service will support the channels below (and any support (both inbound and outbound).
Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 3 year contract The contact centre service will support the channels below (and any other new channels): Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support ). Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in
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Why professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure
You'll be part of a dynamic team focusing on Data Centre Networks, utilizing Cisco ACI & Nexus, and Knowledge - Cisco Nexus 9K - Python Scripting Experience - Routing - IPv6 Knowledge - ACI Troubleshooting QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - Bachelor / Master of Science or Equivalent Experience - 1 year year experience in Cisco API - 1 year experience in IT Networking - 1 year experience in IT Infrastructure Implement Data Centre Networks based on Cisco ACI & Nexus - Troubleshoot Data Centre networks - Create
Knowledge
- Cisco Nexus 9K
- Python Scripting Experience
- Routing
- IPv6 Knowledge
- ACI
is a plus.
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- Bachelor
or Equivalent Experience
- 1 year experience in Cisco API
- 1 year experience in IT Networking
Networking
- 1 year experience in IT Infrastructure and Operations
WHAT
Implement Data Centre Networks based on Cisco ACI & Nexus
- Troubleshoot Data Centre networks
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement feel. Relevant IT Degree / Work Experience / Diploma 3-5 years' experience as a UX/UI designer Sound knowledge knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set, the business goals. At least 2 years' worth of experience using design software such as Figma, In Vision
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement feel. Relevant IT Degree / Work Experience / Diploma 3-5 years' experience as a UX/UI designer Sound knowledge knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set, the business goals. At least 2 years' worth of experience using design software such as Figma, In Vision
Maintain accurate records of service calls, repairs, and parts inventory.
related to compliance conflicts. Agile working experience. Expertise in SAP On-Premise and Cloud solutions Jira and Bitbucket/GitHub SAP Administration experience (Monitoring, Scheduling, Config & Parametrisation) self-starter and involve yourself in team activities without being waited upon. Must have a systematic and logical QUALIFICATIONS / EXPERIENCE NEEDED Diploma or Degree in Information Systems or equivalent experience ITIL certification Minimum of 6 years of SAP GRC experience Minimum of 6 years of IAM experience Minimum of 6 Years SAP DevOps
to compliance conflicts.