Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng technologies and software. Basic understanding of IT service management principles (ITIL certification is a centre metrics to ensure efficiency and quality of service. Supervise the Support Staff, ensuring they perform implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng technologies and software. Basic understanding of IT service management principles (ITIL certification is a centre metrics to ensure efficiency and quality of service. Supervise the Support Staff, ensuring they perform implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
on AV equipment usage
Specialist (Financial Services)
Preference financial services group of good repute requires the services of a seasoned
Reference: CPT000407-CB-2 We require a Field Service Technician with audio visual experience and solid training on AV equipment usage Management of AV service requests and incident reporting Checking of audio-visual meetings and/or events Reporting service escalations to Company Service Desk for any issues that cannot
Support: Provide timely and effective service to customers, ensuring their appliances operate tation: Maintain accurate records of service calls, repairs, and parts inventory.
maintain, report on AWS / Azure IaaS, PaaS, SaaS services. • Understanding of Infrastructure as Code concepts upgrades, patches, updates, installs, and keeps service versions current on production and test environments processes to assure integrity and stability of services and applications. • Work within the change management cloud services and related environments. • Maintain documentation and diagrams for cloud services. • Manage Manage and Maintain Service Level Agreements, Memos of Understanding, Service Definitions, Run Books,
including: Quality Assurance, Service Desk.
The contact centre service will support the channels below (and any other
Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established FinTech maintain, report on AWS / Azure IaaS, PaaS, SaaS services. Understanding of Infrastructure as Code concepts upgrades, patches, updates, installs, and keeps service versions current on production and test environments processes to assure integrity and stability of services and applications. Work within the change management cloud services and related environments. Maintain documentation and diagrams for cloud services. Manage
Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established FinTech maintain, report on AWS / Azure IaaS, PaaS, SaaS services. Understanding of Infrastructure as Code concepts upgrades, patches, updates, installs, and keeps service versions current on production and test environments processes to assure integrity and stability of services and applications. Work within the change management cloud services and related environments. Maintain documentation and diagrams for cloud services. Manage