Call Centre Operations Manager Jobs in Sandton, Gauteng
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Operations Maintenance Manager Sandton
Talentcru
South Africa
telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent Contractor monitoring performance metrics for the NOC, Field Operations and Power Sections Set performance targets, measure SLAs, Quality and Performance Management Criteria. Monitor and manage the performance of the passive Performance reports for use by Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely and accurate Management Reports and Dashboards highlighting analysis
share this job on whatsappOperational Manager Sandton
Flink Recruit PretoriaSandton
for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: Oversee service center's operations, including staffing, resource allocation, and workflow management. Develop and and implement operational policies, procedures, and performance standards to ensure high-quality service performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
Operational/training Manager
Sandton
Responsibilities:
- Operational Management:
- Oversee center's operations, including staffing, resource allocation, and workflow management.
- Develop
- Develop and implement operational policies, procedures, and performance standards to ensure high-quality performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement
- Collaborate with cross-functional teams to address operational challenges and drive process improvements.
- Maintain
Operations & Maintenance Performance Manager
Sandton
Negotiable telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent Contractor experience (Essential)
Change Manager
RecruituCentral Johannesburg
change manager to join their team on a six-month-contract. Purpose of the role The change manager will: methodology and lead change management activities. Leverage a change management methodology, process and Enable the design, development, delivery and management of key communications. Assess the change impact Education and experience Grade 12 PROSCI/ADKAR change management certification or designation desired Knowledge uncertainty, consult with the programme/project manager before engaging with stakeholders outside the immediate
Project Manager
South Africa
Salary negotiable project plan to monitor and track progress
Manager: Indices
Jse LimitedSandton
team in ensuring the quality and resilience of operational functions, thereby supporting the excellence into the formalisation for the divisional budget. Manage allocated team budget by tracking costs and reviewing and quality assurance to the website team. Risk Management Act as the departmental data champion in line in existing team processes, including data, operational and analytic processes. Implement mitigations champion to deliver on the JSE enterprise risk management framework. Ensure that the team risk register
Manager Sandton
Jse LimitedSandton
team in ensuring the quality and resilience of operational functions, thereby supporting the excellence into the formalisation for the divisional budget. Manage allocated team budget by tracking costs and reviewing and quality assurance to the website team. Risk Management Act as the departmental data champion in line in existing team processes, including data, operational and analytic processes. Implement mitigations champion to deliver on the JSE enterprise risk management framework. Ensure that the team risk register
Integration Services (api) Manager
Sandton
Negotiable
Integration Services (API) Manager that oversees and supports all development efforts within risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record team, going from enterprise integration, API Management, API Security, Enterprise Service Bus (ESB) and Communicate with various project teams and senior management to deliver on projects.
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Business Relationship Manager Sandton
Samaha ConsultingSouth Africa
Business Relationship Manager to join our dynamic team. The Business Relationship Manager will serve as the implementation plan, steering committees and Change management. · Good understanding about engineering principles delivery including all aspects of program/project management · Experience in Banking, Financial Services and client/account management in a professional services/consulting organization to include managing an account and outcomes leveraging technology · Experience operating at CXO level, and ability to demonstrate excellent
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