the process
1+ years of experience in an account management, customer success or online training to optimally use our solutions
Provide support on queries of existing clients, through providing product support in product design and product development.
Provide guidance and support to clients
you passionate about providing exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable environment at Metis Ware Supply first line IT support • Logging of all Incidents and Service request Business partners • Takes responsibility and accountability for incident management as per ITIL standards foundation certification (Optional) • SAP first line support knowledge (Optional) • Proficiency in relevant call desk environment/ user support • Previous experience in a customer support role
dependent on experience Duties: Deliver on and be accountable for auditing and documenting the process and pass to Account Management colleagues. Achieving Company business objectives in managing account relationships possibly, internationally. Previous external customer support or consultancy experience. Attention to detail
inside out. They are often called upon to provide support to clients to be able to provide additional training time-management
processes, and providing dedicated training and support services to ensure customer success.
Overview
inside out. They are often called upon to provide support to clients to be able to provide additional training
time-management
limited to:
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opportunities into positions such as Customer Support Manager, Developer, or Supply Chain Consultant
environments, web security best practices and accounting systems.
You will also be responsible for
environments, web security best practices and accounting systems.