Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
operating environments e.g., Windows Server Admin, Linux Admin. Design algorithms. Design of Spec &
queries. Accurately performing processes on the Admin Portal and maintaining necessary records (both hard documents/correspondence onto the relevant database) Assist with research into suitable leads to pass to Account
: Collaborate with stakeholders from various departments to elicit, document, and prioritize business decision-making processes. Change Management : Assist in change management efforts by providing documentation company and role As a fast-growing IT company, servicing clients in the mining, manufacturing and retail organisation prides itself with customer focus and service delivery. If you are a hard worker and fast learner
scope of projects to project handover meetings. Assist in the definition of project scope and objectives subcontractors and works with these parties to ensure their services are completed as per specification. Informs PMO identification, installation guidance and assistance, commissioning services as required. Goes to site to unblock required for project completion and close-out. Assist with client training where required. Project close-out: (>R1 million) Experience in working with more/assist with 8 projects at a time. Experience working with
relationships with line management and other company departments required for project delivery, emphasizing systems achievements.
relationships with line management and other company departments required for project delivery, emphasizing systems achievements. Not afraid to ask for advice and assistance. Not afraid to take calculated risks. Responsibilities/Tasks relationships with line management and other company departments required for project delivery, emphasizing systems achievements. Not afraid to ask for advice and assistance. Not afraid to take calculated risks. makret
drawings accurately to determine requirements.
bearing on the test strategies that the test department employs.
bearing on the test strategies that the test department employs. Review test cases and test reports by bearing on the test strategies that the test department employs. Review test cases and test reports by