account management, customer success or online training in the software industry
A track record migration from clients previous solution
Online training sessions on our software
Regular client solutions
Provide support on queries of existing clients, through providing advice, configuration product design and product development.
Provide guidance and support to clients to ensure that
of work content, team dynamics and challenges ● Provide 3rd line incident support to business ● Accountability changes (Fix New features) ● Collaborate with training and change management to ensure smooth transition production in support of business readiness. ● Provide test requirements to testers ● Incident support:
organisations. The aim of these solutions will be to provide management with valuable strategic insights into participate in change management process design, training and adoption support Liaise with clients: Internal:
The Services Consultant role aims to provide holistic customer champion services to clients, focusing BI requirements of the client Responsibilities Provide Expert Guidance: Offer clients technical guidance professionally, ensuring appropriate solutions are provided promptly. Issue Resolution Follow-up: Conduct including details of issues reported and resolutions provided. Adherence to Communication Protocols: Follow
continue to be a Senior Front-End developer and provide technical leadership in a software development
business. ENVIRONMENT: A fast-paced & growing provider of cutting-edge FinTech software solutions for test, bottleneck-fix and bug-fix functionality. Provide support to end users. Help maintain code quality
must be based in Swellendam. Field technicians provide field assistance in network maintenance, network