Requirements
Grade 12
A+
N+
Basic knowledge of MS Office
Basic knowledge of LAN/WAN Connectivity
Knowledge of desktops, laptops, printers, network copiers, NIC.
Job Responsibilities
Manage Technical department and ensure high level of customer services, this includes counter support
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge
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Industry requires a Technical Manager to manage their technical department Manage Technical department and and ensure high level of customer services, this includes counter support, telephonic support, site support installers and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and
You will manage the technical department, training academy and ensure the correct level of product knowledge company Summary of your areas of responsibility: Technical Department Training Academy Product Knowledge Detail on areas of responsibility: Technical Department Manage Technical Department Ensure high level of business management and administration Experience required: Management of Technical Services Management of Training Training Academy Management of Internal Technical Systems Security Product Knowledge Design of Security
As the IT Service Management Administrator, you will be responsible for providing the general support support, administration, and maintenance of our Company's new ITSM software and associated applications. Will a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with
the IT industry is looking for a IT Service Management Administrator to join their dynamic team. Description a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform platform FreshService Customize the ITSM tool to align with organizational processes. Configure workflows workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). Implement
a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement.
Responsibi
and maintain the ITSM service desk platform FreshService
Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job decisions within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities requirements, activities, and design. The IOT Services Administrator develops analysis and reporting capabilities control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct second line support communication from Nashua Service Desk Define and manage System activities Manage