year’s quality management experience in a Call Centre environment to join their team on a 3 year contract
adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for a general IT/admin person to join our headoffice in Boksburg. We are specialists in
Responsibilities:
1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
role.
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in
You've worked your way up from Business Analyst to Project Management and you've done this successfully in the fund administration industry. Is this you? You've built your career in fund administration where you've progressed from a BA to actually managing the full life cycle of a project and this i
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications