Operations Co-Ordinator - Consulting Services
The Operations Managers
its best potential, both internally and to its customers. This will be achieved by taking responsibility
Business Unit Business Plans, and Customer Solutions on an ongoing basis;
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile offered Drive brand loyalty through a personalised customer experience Correctly escalate issues to internal welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple products Customer focus and adaptability to different personality types 1 year call centre experience
IT Project Co-Ordinator Scrum Agile Centurion
The incumbent will be responsible to coordinate and standards are followed
Our client in Johannesburg is recruiting for a SAP CO Consultant to join them on a contracting role. Our Our client in Johannesburg is recruiting for a SAP CO Consultant to join them on a contracting role. Qualification: Relevant SAP Certification Experience: Solid SAP CO work experience Experience in financial business Strong knowledge and experience with SAP FI and SAP CO configuration Integration into other SAP modules
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering
Through teamwork we co-create and collaborate to deliver value for our customers, partners and communities provision of secure transaction solutions to our customers. Our solutions include debit order processing candidate will be responsible to effectively assist customers telephonically with general and specific queries accurate information to the customer by gaining a better understanding of the customers needs and ensure that unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage
Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as ensure customer success.
Overview and Skills needed:
Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist