Customer Service Call Centre Manager Jobs in South Africa
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Call Centre Agent - Cape Town
Tsogo Sun
King William's Town
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple are managed at all times. Building a strong, in-depth product knowledge of our products Customer focus
share this job on whatsappCustomer Service Engineer I
Durban
Negotiable Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
- Customer Service Skills: Strong interpersonal and
- Time Management and Prioritization: The ability to manage multiple support tickets
Customer Success Manager
South Africa
28000 Monthly Business Management or Communication, coupled with 2-5 years experience in managing customer success and and key account management within a software development environment, ideally in the Hospitality or Point and developing future growth plans and services to customers.
Head: Customer Support Services (fintech) (jb4497) NEW
FreerecruitCentral Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential)
Managed Services Manager
Handpicked RecruitmentSouth Africa
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum 5 Years in Call Centre or Customer Support Management role Extensive experience in managing a team within within a call center or customer support environment. Experience in overseeing 24/7 operations is highly g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports
Managed Services Manager
Centurion
Years in Call Centre or Customer Support Management role
Customer Success Manager Cape Town
ParvanaCape Town Region
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. experience in MSP roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective needs into retention strategies. Efficient time management and ability to work independently or in teams
Call Coordinator Midrand
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident responsible to manage and coordinate incidents and requests from initiation to completion. The Call or Incident information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
It Services Manager Crown Mines
Acumen Resources Development Ltd.Crown Mines
R700K Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing the Company's to date with the latest technologies Project Management Develop requirements, outline budgets and schedules and timetables with user departments. People Management Provide guidance and support to IT team members Coaching, counselling, and disciplining employees. Managing business processes Evaluate user needs and system systems, including anti-virus software, print services and email provision Provide secure access to the
Technical Service Manager
Centurion
R420000.00
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and
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