vulnerability assessments, addressing any identified issues; Manage user accounts, permissions, and access controls and any relevant issues; Ensure effective incident response and problem management processes are in place
Provide support for any IT related issue as direct by management Maintain/Upgrade/Troubleshoot all customer all incidents, issues and changes are recorded by users through the service desk Manage incidents, problems
external IT vendors for technical issues and equipment procurement.
resolution of complex technical issues related to M365 services; Manage user accounts, licenses, and permissions ability to resolve complex technical issues; Proficiency in managing user accounts, licenses, and permissions
resolution of complex technical issues related to M365 services; Manage user accounts, licenses, and permissions ability to resolve complex technical issues; Proficiency in managing user accounts, licenses, and permissions
external IT vendors for technical issues and equipment procurement. Manage and troubleshoot SQL server and
Key Responsibilities:
reports. Accurate and timely reporting on issues. Risk management and compliance Adhere to statutory regulations
Support and consultants to resolve issues. Business Process Management Evaluate and enhance business processes
resolve issues promptly. Requirements & Qualifications: Minimum of 5 years of Project Management experience