APP we provide managed services for end user computing, ICT resourcing, project management and consultation Diploma in IT or any relevant qualification 6 to 1 year experince within a technical Support enviroment
Requirements:
PSIRA Grade A Security Manager Risk Information Support- Gauteng Formation and Support Bachelor’s Degree Degree in Security Risk Management, Business Management OR B.Tech Degree equivalent OR related field. Must than 6 years management experience within a Security or related environment. Have a Management Development a PSIRA Grade A Certificate essential Working experience gained in Security Risk Management principles Microsoft Office Suite (Intermediate). Senior Management Development Programme (SMDP) OR equivalent. advantage
Reference: PTA000052-MG-1 Benefits included: Group life, funeral, education and disability cover Cost Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus)
Centre or Customer Support Management role
responsible for delivering exceptional client service experiences to all clients. Queries and interactions position is also responsible for the effective management of escalations and complaints from clients. Support within SLA. • Adhering to all AD-HOC work given by manager • Available for overtime where workloads require Previous call-centre experience in a customer services capacity, preferably on a technical support helpdesk Passionate about customer service Salary: On request The post Support Technician Level 1 appeared first on freerecruit
Intermediate Project Manager: Agile: Banking: 1 Year FTC
We are sourcing for experience as a Project Manager within the Banking and/or Financial Services Space. Your responsibilities Concepts + Principles of Project Management and Methodologies + Project Management
Description Intermediate Project Manager: Agile: Banking: 1 Year FTC We are sourcing for an exceptional experience as a Project Manager within the Banking and/or Financial Services Space. Your responsibilities Concepts Principles of Project Management and Methodologies Project Management Please note: communication
complete WPI Portfolio by driving Sales
Project Management
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and