including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting /
and responsibilities
products through. Management and liaison with the Nedbank Avo regarding products listed with them. Please
products through. Management and liaison with the Nedbank Avo regarding products listed with them. Please
Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling
Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service, handling
alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements. Present
Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements Working
certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking knowledge -
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and