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HELPDESK TECHNICIAN
JOB DESCRITPION:
The DESCRITPION:
The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing computer systems, software, and hardware. Help Desk technician responsibilities also include supporting application a similar position
My client is seeking a Network Operations Technician with at least 3 years’ experience working in Transmission/ IP Networks environment to be involved in the monitoring of the Transport network (24/7), troubleshooting least 3 years working in the Transmission / IP Networks environment
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Knowledge:
ident Management Problem Management.
telecommunications industry is hiring for a Network Operations Technician as an Independent Contractor for 6-months
Role Purpose:
Monitoring of the Transport network(24/7), troubleshooting and co-ordinating resolution Management.
Must Transmission / IP Networks environment
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• To ensure that all network elements are
Networking and Technologies Specialist - Blouberg, Cape Town R18 000 Per Month
We Month
We are currently seeking a Networking and Technologies Specialist wanting to seize an opportunity being leaders in the Fiber, Surveillance and networking business. And through the partnership, vehicle 9;'s Network experience
advantageous.
My client is seeking a Network Operations Technician with at least 3 years' experience working in the Transmission/ IP Networks environment to be involved in the monitoring of the Transport network (24/7), troubleshooting Ensuring optimal network performance by proactive monitoring the transmission network for alarms. Scrutinising ensure that all network elements are monitored on a 24/7 basis. Capture all network incidents on the the FMS. Report, handover and escalate all network faults according to NMC Fault Handling and escalation
telecommunications industry is hiring for a Network Operations Technician as an Independent Contractor for 6-months Town. Role Purpose: Monitoring of the Transport network(24/7), troubleshooting and co-ordinating resolution ensure that all network elements are monitored on a 24/7 basis.• Capture all network incidents on the the FMS• Report, handover and escalate all network faults according to NMC Fault Handling and Escalation service level agreements• Hand over all relevant network incidents to operational support• Conduct proactive
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional and reporting of technical (hardware, software, network etc.) incidents by clients. Leave every caller Operating Systems and a basic understanding of Networking, Routing, Web hosting and Telephony systems.