Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
We are currently looking for a Help Desk Technician to proactively provide technical and troubleshooting work within a team · Shows initiative The post Help Desk Technician appeared first on freerecruit.co.za
are looking for a competent Help desk technician for our Port Elizabeth Office to provide fast and useful The goal is to create value for clients that will help preserve the company's reputation and business. hardware, authorised software, systems, network, and office equipment. Ensures Antivirus is installed on to Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
We are looking for a competent Help desk technician for our Durban Office to provide fast and useful technical The goal is to create value for clients that will help preserve the company's reputation and business. hardware, authorised software, systems, network, and office equipment. Ensures Antivirus is installed on to Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients mentor more junior staff in the team. Microsoft Office Applications. Microsoft Operating Systems. Network
are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical The goal is to create value for clients that will help preserve the company's reputation and business. hardware, authorised software, systems, network, and office equipment. Ensures Antivirus is installed on to Requirements and skills Proven experience as a help desk technician or other customer support role Graduate
team The ideal candidate needs to have a strong Office 365 background and advanced skills in MS Word Responsibilities: step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and and qualifications: Very good understanding of Office 365 products Advanced MS Word skills – including
Service Desk Engineers provide IT end-user support on various components of an IT environment, including clients, you are expected to be professional, helpful and to provide assistance with a sense of urgency training to customer personnel, empowering the users to help themselves. Create/ update Knowledge Base articles
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident Service Now are resolved remotely within the back-office's service level agreement. Ensuring that incidents