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Customer Service Engineer I
Pretoria
Negotiable Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service excellent communication abilities, and a customer-centric approach to service delivery.
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What
Support to Client.
- 5 + Years practical in-service delivery; desktop support; generalist. Basic Server Pretoria
- Work environment: Onsite (open plan office)
- Travel: Own vehicle essential
Why
share this job on whatsappCustomer Service Engineer I
Durban
Negotiable Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer be responsible for providing high-quality customer service and technical support to our clients. This issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
- Customer Service Skills: Strong interpersonal and
prioritize tasks based on urgency and impact, and meet service level agreements (SLAs) is essential in a fast-paced
It Customer Engineer
Johannesburg
Key Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk
necessary.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Engineer Systems Johannesburg Area
E And D RecruitersJohannesburg
offering high-quality products and exceptional service to customers In the Railway, Mining, and Military Vehicle
Area Lead Sunninghill, Johannesburg
Express Employment Professionals Sa Head OfficeNorth Johannesburg
R22K and Service technology platforms across “sites” estate to maximize service delivery of IT services to to our customers and maximize productivity to “”sites”” internal business services. The OSE will be assigned any third party applications requested by the customer – Excluding software that requires outsourced by management Maintain/Upgrade/Troubleshoot all customer hardware including PC's and peripherals, network users through the service desk Manage incidents, problems and changes through CRM (service desk tool) Provide
Regional Area Coach
Johannesburg
Market related
Our client is looking for a Regional Area Coach to join their team. Responsible for leading the Region employees are focused on exceeding customer expectations for service, quality, cleanliness and values. organizational goals.
Analyse market trends, customer feedback, and competition to identify opportunities
Analyse financial data to identify areas for cost savings and implement strategies to optimize
Analyse audit results to identify areas for improvement and implement corrective actions
Customer Success Manager
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager Gauteng
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
It Associate Customer Engineer
Johannesburg
Performance Area
- Ensure IT Services are Accessible to Internal and External Company Customers
-
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Associate Customer Engineer
Centurion
Provide Network and Telephone Support
- Replace faulty devices.
- Provide 1st line support of telephone infrastructure.
- Undertake audits of hardware and software assets.
- Conduct Bi-annual asset verifica
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