the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana Outlook)
IT reputations. The successful candidate will be part of a team in a highly pressured environment. We report directly to the Training Manager. Interns form part of a 12-month internship programme where they are Operator, Sys Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist learning Languages: English: Read / Write / Speak Afrikaans: Understand / Read / Write Essential Requirements
join our team as Technical Customer Support. As part of this role, you'll spearhead the development and communication skills are impeccable, both in English and Afrikaans. You have a proven track record of building and
Marketing- and quality related assistance will form part of the job description. Assisting in Project Planning: verbal and written communication skills, in both Afrikaans and English. Market Related (Junior Position)
required. Proficiency in Afrikaans would be beneficial. Have own vehicle to use as part of job function.