the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores Services and the bash team. A Workforce Management Real Time Analyst is accountable to interpret, analyze and in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements
adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
purpose of the role is to form a crucial analytical part of the Switch operations support team in the production the team's success.
Coach, counsel and train offline squad, operation manager, and
Type: Contract, expected to work Full-Time hours
Primary Industry: South Africas # Local Beverage Partner.
As part of shaping our robust Talent pipeline, a vacancy technology
R700PH Length: 12 months Consultancy that are a part of a large scale implementations- across different strategies within the systems Consulting clients on time lines and delivery Looking at varied modules Personal clients Effective communication skills Understanding time lines and deadlines Decision making If you feel
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
solving capabilities
technical changes in their SAP environment on a part-time basis. Development support: On-Premise and Cloud
solving capabilities