with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience in be proactive in terms of providing professional support to both the team and customers.
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating goals. JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape
hardware and other devices Ability to learn and support third party applications. Knowledge of computer Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner Knowledge Manager Relationship
qualification or experience First and/or Second Line Support Experience Experience in working with O365, Azure
advanced skills in MS Word Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone
& opportunities for improvement. Supports the Head of Consulting Strategy and Executives in delivering general business support to the strategy team. Provides employee benefits, general consulting services and and business support to assigned projects. Helps to develop and implement strategy for new initiatives across the value chain. Supports the execution of the organisations strategy. Supports retention and growth
VACANCY: SAGE SUPPORT CONSULTANT
The above position has arisen at our
> IT
VACANCY Sage Support Consultant
REPORTING TO Group
Provide System and IT Support to clients daily. Maintenance of all existing software. Deployment of new servers and peripherals, including basic networking support. Assist in administration and maintenance of AD – advantageous 2-3 years' experience in System Support External Service Contract management experience
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow operating goals. JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape