various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
My client based in Cape Town (Northern Suburbs) is currently looking for a Field Service Engineer to Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Communicate with the clients via telephone and email Follow up with the clients to receive a signed copy friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Communicate with the clients via telephone and email Follow up with the clients to receive a signed copy friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge with Digital Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their This is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams
About our Client: Our client is a leading global provider specialising in data analytics and digital digital solutions, offering comprehensive services across diverse industries. Operating worldwide, they are fostering innovation and efficiency, empowering clients to unlock new opportunities and reach their full full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions Manager will take over transitions of specific client engagements as the lead when opportunities translate
Our client, a leader in the telecommunication industry is currently looking for a Data Centre Service Manager to be based in Cape Town. The Data Centre Service Delivery Manager is critical in ensuring the efficient efficient and effective delivery of services within a Data Centre environment. The position involves overseeing overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal
This is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness This is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams