JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template and tracker creation Scorecards and dashbo
JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template and tracker creation Scorecards and dashbo
As the BI Executive within a rapidly expanding debt collections contact center, you'll play a pivotal
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new Objectives · Sales Outputs · Sales Operations/ Execution · Build Relationship with Stakeholder EXPERIENCE/SKILLS
effective sprint prioritisation towards timely execution. Contribute to and challenge technical design vision and goals with short-term wins. Take accountability for the overall delivery of each project committed projects or responsibilities) Experience leading and executing cross-functional projects, preferably in high-traffic management in a timeline-sensitive environment. High accountability when it comes to meeting deadlines and ship
and schedule installation projects, taking into account client requirements and deadlines. Coordinate with and production teams to ensure seamless project execution. Assign tasks to installation teams and provide
specifically, the role initiates, plans, designs, executes, monitors, controls and closes all assigned projects expectations are well managed and delivered. Successfully execute and deliver all assigned projects on-time, within objectives and expected deliverables Work with executive level project stakeholders to ensure shared expectations and/or third parties / vendors for the flawless execution of projects Manage the process of procuring the communicate project expectations to team members and executive level stakeholders in a timely and clear fashion
forecasts, and performance metrics Advise the executive team on technological trends and competitive threats practices Project Management: Oversee the planning, execution, and completion of IT projects Ensure projects interpersonal skills Ability to work collaboratively with executive leadership and cross-functional teams Project ITIL) Strategic Vision: Ability to develop and execute strategic IT initiatives Strong business acumen