JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
JOB DESCRIPTION Basic Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all software contracts / policies / licensing for major OEMS, like- Micr
JOB DESCRIPTION Basic Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all software contracts / policies / licensing for major OEMS, like- Micr
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
customer calls, offering expert guidance and advice. Assist with customer tickets and conduct investigations
said platforms and applications deployed thereon. Assist in implementing, managing and configuration of environment, platform, and application monitoring. Assisting in the constant automation and configuration of and secure implementation. The following would assist a successful candidate: Application platform, maintenance the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor