JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
3 to 5 years of proven experience as a Product Manager in a software development environment Certification an agile environment Experience with product management tools such as JIRA, Confluence, and Figma Experience
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
Specialist seeks a highly driven Service Delivery Manager to play a critical role in the co-ordination and Degree/Diploma, a Project Management Certification with 5 years solid IT Service Delivery Management work experience experience & 2 years' Service Management and Project Management. You must also be proficient with ITIL v3/v4 Resource and Capacity Management, Operations Management and Escalation Management and Resolution. Please underpin the SLAs with the customers of the service. Assist with the production and maintenance of an accurate
3 to 5 years of proven experience as a Product Manager in a software development environment Certification an agile environment Experience with product management tools such as JIRA, Confluence, and Figma Experience
team. This full-stack development role involves managing their online platform and innovating new technologies business and clients. As a market leader in the automotive marketing sector with over 20 years of experience
templates, test cases and related user training. Assist with the resolution of issues pertaining to the arise or deliverables cannot be met and request assistance to ensure closure of issues. Take responsibility
for which they will be directly responsible in managing to a high professional standard Take responsibility support for any IT related issue as direct by management Maintain/Upgrade/Troubleshoot all customer hardware Take ownership of incidents and professionally manage them through to resolution Ensure all incidents are recorded by users through the service desk Manage incidents, problems and changes through CRM (service Linux team Undertake other tasks as assigned by management Provide support for all IT related projects (out
deliverables before presenting to Business Users. Assist business during user acceptance testing. Provide Excellent planning, organizational, and time management skills. · Delivery and solution focused. · Results
deliverables before presenting to Business Users. Assist business during user acceptance testing. Provide Excellent planning, organizational, and time management skills. · Delivery and solution focused. · Results