JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
JOB DESCRIPTION Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS No formal qualifications needed. General Skills • Ability to prioritize workload, meet deadlines and perform mu
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template and tracker creation Scorecards and dashbo
JOB DESCRIPTION Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS No formal qualifications needed. General Skills • Ability to prioritize workload, meet deadlines and perform mu
JOB DESCRIPTION Assist Operations team with performance management Provides analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level Monthly Ops interaction for metric calibration Template and tracker creation Scorecards and dashbo
As the BI Executive within a rapidly expanding debt collections contact center, you'll play a pivotal with organizational objectives. You'll also play a key role in monitoring industry trends to ensure the
JOB DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide etc) gathering TNI; enabling module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would include coaching and mentoring of the associates
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Dynamics Consultant to join their team in the Healthcare industry. As a Dynamics Consultant, you will experience (X years) as a Microsoft Dynamics Consultant, specifically in the healthcare industry. Strong