standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
HVAC, Fire and Wet Services Specialists seek experienced Regional Project Manager for the WC Region Project required, Experience in fire protection, HVAC, Wet Services, good budgeting, planning, and organizing skills
maintenance. Knowledgeable in the design and construction of system architectures that enable well-integrated various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining maintenance. Knowledgeable in the design and construction of system architectures that enable well-integrated
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Troubleshooting application issues including MS Teams and MS Office Escalating issues that cannot be resolved timeously Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA
skills to technical engineers of representative offices and outsourcing personnel. C) Provides technical
strategic leadership position 7 years of experience in Service Development or Operations, 5 years in business
JNB007799-LD-1 About the role: The Chief Operating Officer is a strategically focused position that will provide development, and delivery, together with professional services. This will include optimizing the company's operating