Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal sales & service, handling voice and queries, customer escalations etc. with excellent verbal communication insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of into insights, streamline operations, improve customer experience, and transform their business. Our
Branch Manager - Western Cape Duties and Responsibilities: Customer Management: Ensure customer satisfaction resolution of account queries, customer credits, and claims. Manage customer credit terms and maintain strong necessary. Personnel Management: Oversee attendance, leave, and absenteeism management, ensuring backup coverage personnel vacancies and new requirements. Warehouse Management: Ensure efficient warehouse operations, including dispatching processes, and cycle count management. Facility and Asset Management: Maintain the branch's appearance
Technology Manager (Kingdom Purpose), Paarl, Cape Winelands. Company Name: The Cutting Edge Group. Our same. We are based in Paarl offering a full-time MANAGEMENT position for motivated individuals that has a systems development and implementation, project management. The ideal candidate will have a comprehensive
telecommunication industry is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed etc). Managing project budgets and cash forecasts. Responsible for cost planning and Management of Tender equivalent project management certificate. Running large projects. Stakeholder management. 2 years' Experience
analytics, and the potential application on operations Managing client visits for prospects, and existing clients overall experience including 7 years of project management experience with demonstrated success and financial drive a solution from start to finish (project management certifications are a plus); Experience in the Improvement/Elimination/Lean Six Sigma background and project management; Excellent working knowledge of MS Office – MS
are seeking self-driven and experienced product managers for future opportunities with some of our clients are building this talent pool for future product manager roles in the financial services sector in South a related field Minimum of 5 years of product management experience in the insurance and/or financial problem-solving skills, with a focus on delivering customer-centric solutions Excellent leadership, communication and interpersonal skills Proficient in product management tools and methodologies Experience in agile development
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of into insights, streamline operations, improve customer experience, and transform their business. Our DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal sales & service, handling voice and queries, customer escalations etc. with excellent verbal communication insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of into insights, streamline operations, improve customer experience, and transform their business. Our
DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database levels Improvement in quality and productivity Customer Satisfaction Any other essential function that insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of into insights, streamline operations, improve customer experience, and transform their business. Our DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database