Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
your business. Members share a common ethos of customer commitment, fairness and excellence, which act Infrastructure Software Engineering and Integration Telecommunications Business Automation Investments and Financing Financing Marketing and Branding Serving as the 1st point of contact for customers seeking technical assistance THIS GRADING Team Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner
small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Maximize relationship building opportunities with customers and improve the image of the segment our client
Our client, a leader in the telecommunication industry is currently looking for a Data Centre Service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service internal and external teams, ensuring a seamless customer experience. The role involves leadership, strategic stakeholders. Act as the primary point of contact for customer escalations and issue resolution. Ensure compliance delivery management within a Data Centre / Telecommunications environment, with essentially at least 3
attend to call outs. Key Responsibilities: Telecommunications technicians will construct and maintain the information electronically Install and repair telecommunications lines Set up and maintain equipment that
contract basis for a prominent client in the telecommunications sector based in Cape Town. This role will planning) SKILL SET: Exp. in designing and building custom solutions for ServiceNow suite of products. Expertise
capabilities, coupled with experience in the telecommunications industry. You will collaborate with stakeholders requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
end-to-end solutions for our clients in the telecommunications and banking sectors. Leveraging your expertise Design and architect end-to-end solutions for telecommunications and banking clients, ensuring alignment with experience in a Solution Architect role within the telecommunications and banking industries. Strong expertise
Our client, a leading telecommunications company, is seeking a skilled and experienced ServiceNow Developer Smartsheet, ServiceNow) SKILL SET: Exp. in developing custom forms, interfaces and workflows using ServiceNow
Our client is a leading player in the telecommunications industry, known for delivering cutting-edge Usability testing SKILL SET: Exp. in developing custom forms, interfaces and workflows using ServiceNow